1.    Change or cancellation request should be made before flight departure. Any request made after departure will be regarded as no-show.

2.    When making changes to your ticket, you must pay the rebooking fee of USD 200 for Business Class (except for following destinations with rebooking fee of USD 130: Amsterdam, Athens, Barcelona, Berlin, Bologna, Brussels, Budapest, Copenhagen, Dublin, Edinburgh, Frankfurt, Geneva, Hamburg, Kiev, London, Lisbon, Lyon, Madrid, Manchester, Malta, Milan, Moscow, Munich, Oslo, Paris, Prague, Rome, St. Petersburg, Stockholm, Thessaloniki, Tunis, Venice, Vienna) and USD 130 for Economy Class as well as any additional fare differences that may occur. The fare rules of the most restrictive flight are valid for rebooking processes.

*A change is a date/flight/routing/booking code change.
*New fare may be equal or higher. When the new itinerary results in a higher fare, the difference will be collected and the change fee will be applied.
*Charges shall not be waived for medical reason.

3.    Passenger shall be charged USD 400 for Business Class (except for following destinations with rebooking fee of USD 260: Amsterdam, Athens, Barcelona, Berlin, Bologna, Brussels, Budapest, Copenhagen, Dublin, Edinburgh, Frankfurt, Geneva, Hamburg, Kiev, London, Lisbon, Lyon, Madrid, Manchester, Malta, Milan, Moscow, Munich, Oslo, Paris, Prague, Rome, St. Petersburg, Stockholm, Thessaloniki, Tunis, Venice, Vienna) and of USD 130 for Economy Class in case of no-show.

 *Reservation needs to be cancelled and ticket needs to be reissued before the original flight departure date, otherwise no-show penalty applies.

4.    The flights on your ticket must be used in sequence. If you do not board any of the flights on your ticket, the remaining flights will be automatically canceled, including your return flights.

5.    Name change is not permitted. Ticket is non-transferable.

6.    Ticket is non-refundable in case of no-show/cancel before or after departure.